DebsHost Privacy Policy

DebsHost (“DebsHost”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our hosting and infrastructure services (the “Services”).

This policy applies to all visitors, customers, and users of DebsHost services.

1. Company Information

DebsHost
128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]
Website: https://debshost.com

DebsHost acts as the data controller for your personal data.

2. Information We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide Directly

This includes:

• Full name
• Email address
• Phone number
• Billing address
• Company name (if applicable)
• Payment information (processed securely via third-party payment providers)
• Account login credentials

2.2 Account and Service Information

This includes:

• Services ordered
• Domain names registered
• Server configuration details
• Support requests and communications

2.3 Automatically Collected Information

When you use our website or services, we may collect:

• IP address
• Browser type and version
• Device type
• Operating system
• Access times and pages visited
• Usage patterns

This information is used to improve performance, security, and reliability.

2.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Improve website performance
• Analyse usage patterns
• Enhance user experience

You can control cookies through your browser settings.

3. How We Use Your Information

We use your personal data to:

• Provide and manage your hosting services
• Process orders and payments
• Communicate with you about your account
• Provide technical support
• Improve our services and infrastructure
• Detect and prevent fraud or abuse
• Comply with legal and regulatory obligations

We do not sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

• Contractual necessity (to provide services you requested)
• Legitimate interests (to maintain and improve our services)
• Legal obligation (to comply with laws and regulations)
• Consent (where required)

5. Payment Information

Payments are processed by secure third-party payment providers.

DebsHost does not store full credit or debit card details on our servers.

Payment providers process your information according to their own privacy policies.

6. How We Share Your Information

We may share your information with:

• Payment processors
• Domain registrars (for domain registration services)
• Infrastructure providers (for service delivery)
• Legal authorities, when required by law

We do not sell or rent your personal data.

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure server infrastructure
• Encryption
• Access controls
• Network security monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Account information may be retained after service termination where required by law.

9. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, contact [email protected].

10. International Data Transfers

Your data may be processed in locations outside the United Kingdom where our infrastructure providers operate.

We ensure appropriate safeguards are in place to protect your data.

11. Third-Party Services

Our website and services may contain links to third-party services.

We are not responsible for the privacy practices of those third parties.

12. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be published on our website with a revised effective date.

14. Contact Information

If you have any questions about this Privacy Policy or your personal data, contact:

[email protected]